Member Assistance Program and Work-Life Services
Your MAP is a member-sponsored benefit that offers the support and resources you need to address personal or work-related challenges and concerns. It’s confidential and free to you and your household family members.
Help is available 24/7, 365 days a year at 800.633.3353.
How to Access Your MAP & Work-Life Services
There are two ways to access your MAP and work-life services:
- Call 800.633.3353
- Visit mygroup.com.
- Click on My Portal Login I Work-Life
- Username: farmcredit
- Password: guest
Services Offered
Assessment and Counseling
Help is available 24/7/365 through our toll-free number. When members and family members call the MAP, they are offered a face-toface, video, or telephonic counseling session in which a thorough assessment can be conducted by a licensed, experienced clinician. Reasons to use the MAP include: marital difficulties, parenting, stress, depression, work-related concerns, alcohol and drug use/abuse, grief and loss, or preventative. The MAP provides short-term, solution-focused therapy along with Work-Life resources.
Online Services
- English and Spanish sites available
- 7 content divisions: Parenting, Aging, Balancing, Thriving, Living, Working, and International
- Monthly Online Seminars and eLearning courses with certificates of completion
- Searchable databases and resource links for child care providers, elder care and related services, adoption resources, attorneys, certified financial planners, pet sitting, private and public high schools and colleges, and volunteer opportunities
- Over 100 streaming audio files and 100 video files covering a range of health topics
- Savings Center: discount shopping program offering up to 25% discounts on name-brand items
- Relocation Center: an interactive program that allows users to preview communities across the U.S.
Legal Services
- Free telephonic legal advice
- Free 30-minute appointment for legal consultation with a local attorney
- In most cases, 25% discount on ongoing legal services
- Legal forms available to download (such as wills, request for death certificate, etc.)
- Online legal encyclopedia
- Does not cover disputes or actions involving employer, MAP or business issues
Financial Services
- Free financial counseling appointments
- Issues addressed include bankruptcy, budgeting, buying a home, college savings, retirement planning
- Educational materials and financial worksheets provided prior to appointments
- 40 financial calculators available online
- ID theft recovery through credit monitoring
- Discounted credit reports
A safe, supportive community. Anytime, anywhere.
MYgroup has partnered with Togetherall to bring you a new way to access mental health support. It is included in your benefits at no charge and is available to you and your household family members (16+).
Togetherall is a safe, anonymous space where people connect through shared experiences. Whether you're dealing with stress, relationships, grief, loneliness, or just feeling overwhelmed, this online peer support community is here whenever you need it.
mygroup.com > Current Participants > Access Online Peer Support
Benefits
- Confidential & anonymous: Support without fear of judgment
- Available 24/7: Find support any time — even after hours or during stressful moments
- Safe and clinically moderated: Licensed mental health professionals ensure respectful, judgment-free interactions
- More meaningful connection: Shared experiences help reduce stress and remind you that you’re not alone
- Included with your MYgroup services: Completely free to use and does not count towards your allotted mental health counseling sessions
Groups Overview
Using Togetherall through MYgroup allows you to access smaller, dedicated spaces where you can continue to create meaningful and deeper connections around topics that are important to you. These smaller spaces are called “Groups.” You are invited to join groups that fit your interests and situation.
Groups Include
- Agricultural industry: A space for farmers, producers, and others involved in the agriculture industries to connect around maintaining positive mental health
- Veterinary medicine: A space for those in the veterinary field to share experiences and support each other
- Work-life balance: A space for professionals to explore ways to find balance in their lives together
- Parents and caregivers: A space for parents and caregivers to connect, share experiences, and support each other
- Educators: A space for teachers, administrators, and other support staff across all levels of education to connect and support each other
- Student life: A space for students to connect, share experiences, and support each other
- Health & lifestyle tips: A space to read and share tips on managing a healthy lifestyle that works for you
- Laugh & uplift: A space to share life’s funny moments and uplift each other
- First responders: A space for first responders and their family members to connect and share
Learn More and Join In
mygroup.com > Current Participants > Access Online Peer Support
MAP and Work-Life Services are provided by:
